Address Zarzuela Alta L G-6 Nro 212, Santiago, Cusco
Email: sales@safemachupicchu.com
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We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
contact us machu picchu travel – We suggest you to leave your entire luggage, which you don’t need during the trekking, behind in your hotel. Almost every hotel in Cusco has a safety deposit where you can store your luggage and do not charge for this service when you’ll return to the same hotel after your trek. But if they do not have a place we also have a place where you can leave with us. Let us know Please.
We have many different method of payment, in cash, card payment as well as virtual payment.
Firstly we use natural or handicraft medicine like the inkas time, however Guides carry a first aid kit for basic medical problems (traveler’s diarrhea, cuts/ scrapes, etc.). They receive Red Cross First Aid and other emergency training every year. Our guides lead over 300 travelers along the Inca trail each year and we have rarely had a traveler unable to complete the hike. In these rare instances when someone has not felt well enough to finish the hike, he/ she has been escorted back to Cusco and generally felt well enough to re-join the group in Machu Picchu via train a few days later. Cusco has the nearest modern medical facilities so travelers with a serious medical emergency would need to be evacuated there. Guides and porters have pre-established evacuation strategies in place should this need occur.
A cook accompanies every group on the Inca trail for example. Almost invariably, travelers comment on the delicious menu. Breakfast, lunch, dinner, and hearty snacks are provided for your hike. Meals are a mix of local specialties and international favorites. Check out our Inca Trail menu. Vegetarian meals are also available upon request. Other special dietary requests can usually be accommodated as well with sufficient notice. (You will never be hungry with us. there will be plenty of food)
Current regulations do not allow us to replace cancelled passengers with new passengers. tour and trails permits are non-refundable and non-transferable.
If I give you my deposit now, do you buy my permit immediately?
Not necessarily immediately, but we customarily purchase the permits within a few days of receiving your deposit.
and if you want us to act Asap (Send us Your deposit by Western Union wich is the fastest and safest way in Cusco, Peru and we can get the money in Minutes and Confirm the Trip in Minutes as well.) -contact us machu picchu travel
Please note that we are not in control of the campsites we are issued with from the Institute of National Culture. In general your campsite allocation is dependent on how early you book, or rather, how many permits are left. The first 250 spaces are generally given to Wiñay Wayna (3rd campsite) and thereafter you will have a longer walk to Machu Picchu on the last day and it could mean you do not make it for sunrise. Do not let this disappoint you as Machu Picchu is marvelous in itself!
Porters Working Conditions: In April 2002 a new law was introduced to set a minimum wage for all porters on the Inca Trail. This has followed years of exploitation. This wage is 45 Peruvian Soles per day which is about US$ 16. It may not seem a lot but wages are all relative to livings costs and compared to other professions 45 Soles is quite well paid. Even though the law exists it is not being enforced and many companies are still paying their porters as low as US$ 5 per day. In 2002 the maximum weight that a porter can carry was limited to 20kg (15kg load + 5kg personal items). All porters have their weight checked by government officials at the start of the trail. However even this system is open to abuse and many tour operators get their guides and assistants to carry large loads across the checkpoint where they are dropped and left for the porters to pick up. Many trekkers who have hired an extra porter are also asked to carry their bags across the checkpoint to be given to the porters after they have been weighed. (and Many Travel agencies are sharing porters once they are on the Inca trail that’s why most of the are overloaded and there are agencies that include porter service on their prices because they don’t care they only want to sell Inca Trail)So even with the new regulations and a weigh-station at the beginning of the trail it is still possible to see porters carry loads of up to 35kg or more.
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